Customer Testimonials
Quick oil change and was able to use points as payment
Excellent car service/repair, thorough inspection, competent and friendly service advisor (Jaheim). I’ll be back!
Had a great experience purchasing my new Corvette. Shaune Conway in finance was awesome throughout the entire process. He made sure I felt comfortable, taken care of, and never pressured into anything. He took the time to answer my questions, work through everything with me, and make sure I was happy with the deal before moving forward.
The entire team was great to work with and genuinely willing to work with you to make the deal happen. Buying a car like this should be an exciting experience, and they made sure it was from start to finish.
Really appreciate Shaune, ... Read More Google - Sep 8, 2026
They were quick to give me an estimate. Once I approved it they worked expeditiously to fix my car. They also kept costs below the estimate!
Excellent Service provided today.. The mechanic discovered some necessary issues to be addressed, and The Service Writer cordinated all most proficiently.
Reduced power warning and engine light came on in my 23 Colorado Z71 .I made it to Estero Bay Chevrolet and they plugged it in for quick diagnosis and found several flags on the transmission. They also discovered a recall on the fuel pump module. They got me a rental car had the truck ready within a couple of days. Took the truck on 180 Mi test run today and it passed with flying colors. Looks like they got it. Had suggested service completed as well. Rod Hart did a great job setting up service and rental car and he kept me ... Read More Google - Sep 4, 2026
Very courteous and personable staff. I had recall service work done. They did an excellent job.
The incompetence of this dealership is unbelievable. Third time might be a charm for the same part they’re supposed to order.
Bought the car there. Have trusted them to take care of it. Also vaey convenient.
We had a great experience at Estero Bay Chevrolet! From the moment we walked in, the entire process was smooth, professional, and stress-free. A special thank you to Shaune, the manager, for going above and beyond to make sure everything was handled the right way. He was professional, helpful, and made us feel like we were truly valued customers.
We also want to give a huge shoutout to Robert, our salesman. He was extremely knowledgeable, patient, and easy to work with. He answered all of our questions, never made us feel pressured, and made the entire buying experience enjoyable.
We ... Read More Google - Sep 2, 2026
Marco, the service rep. who normally takes care of me is absolutely the best. Extremely customer oriented and responsive to my needs. Had my C-8 oil and filter changed today and got me in and out in record time.
Efficient, knowledgable, friendly, good value.
Excellent work, minimal waiting time, super professional, dedicated and respectful, this is the dealer number one.
My service guy Edgar kept me up to date when i had to bring my chevy trax in. Nothing but respect ,thank you so much
I had a very positive experience with Estero Bay Chevrolet. Although my vehicle had to stay at the dealership for several days while they worked on the repairs, I really appreciated that they provided me with another vehicle to use in the meantime. That made the whole process much easier and less stressful.
I would especially like to give 5 stars to my Service Advisor, Othniel Arteaga, for his excellent work and customer service. Othniel was professional, helpful, and kept me informed throughout the process. He made sure everything was handled properly and was always there to answer my questions.
Thank ... Read More Google - Aug 29, 2026
One of the easiest and friendly dealerships I have dealt with. Beautiful facility and great staff.
My advisor Mark was great. Kept me informed throughout the process and had the patience of an angel. He is defined rated a 10. Will always request his participation in future endeavors.
Excellent all around job. Easy check in with great staff who was just about as good as you could get.
Christina was absolutely wonderful. Very friendly and knowledgeable. Justin the sales manager was also a great help in finding a truck for my husband.
Great Service department. Scheduled online. Arrived at Dealerdhip and was direct where to exit vehicle, opened door to service department. Checked in and directed to waiting room. Great!
Jaheim has always been respectful and responsive when we bring our 2 Silverados in for service.
The experience at the dealership was great. The staff made it easy to lease my new vehicle! My sales agent Guillermo was fantastic! He explained all the features of the vehicle and the difference between all models and trim levels. The sales manager Shawn made the deal happen and we left extremely happy. Would recommend the dealership to everyone!
Top notch service writer, Melanie Hierro, very acomidating. Need more like her. Cardinal is top notch leader of the service writers and always goes the extra distance for customer needs.
This dealership works very hard to meet the needs of all their customers who come in every day for help with their vehicles.
Always a great experience and easy to work with. Guillermo and Rodney were awesome to deal with in getting my truck taken care of!
Easy to make appointments. Friendly customer service. Chris very nice and explained everything. Lastly come me updated on progress
Lou was the best!!! Great price, no games, no hidden sneaky charges. Up front and honest through the entire process. We worked the deal completely remote from Miami and everything was handled professionally, great communication, and ready when we arrived. Lou even sent me pictures of it coming off the truck like a new baby being born, lol. Would recommend over and over!!!
Always helpful and honest, never left unhappy!
Christina was awesome! Very professional, caring, and worked great with our family. The sales manager he was not the best by far. He doesn't like working deals. He likes to try and make you think hes working whats best. Hes definitely not!
I just bought a 2021 Blazer RS. My salesperson was Christina and she was fabulous from the start! I started out looking at a RAV4 and drove an hour from my home to this dealership after working a deal. Unfortunately I was not sold after the test drive because the Toyota was a little too boring for me. Christina worked with me on other options and I drove the Blazer! This was the one! After negotiating a deal with Christina and her sales manager, Shaune, I finally brought it home yesterday! Because I live an hour away Shaune graciously agreed to ... Read More Google - Aug 22, 2026
Chris B made servicing my vehicle painless and easy! I was in and back on the road quick! Thank you
Great service as always. Mario is super helpful In the service department and took care of my issue with no problem
Professional, polite,kept me informed and right on schedule. This dealership is excellent without a doubt.
Great service! Kevin was awesome. I was a little early and they managed to get me out the door quicker than I thought. Also it being my first new vehicle my car is running great!
Easiest car buying experience I've ever had! Andrew was great and got me the best price possible on my new 2026 trax activ, out besting 2 other dealerships I had been going back and forth with all week in 1 phone call. When going in the next day to finalize everything, I was in and out in less than 2.5hrs which in my opinion is great. Everyone there was very kind and helpful and got straight to the point, didnt pressure you into any extra add ons if you say no. If I'm ever in need for another vehicle, I will ... Read More Google - Aug 15, 2026
They treated me with the upmost respect, and were very easy to work with. I would recommend them to everybody. Christina is an awesome sales lady. She knows how to take care of a customer.
Great service! Thorough and friendly
Group 1 did a great job getting me back on the road in a timely fashion
Chris was very informative. He is talkative and polite. A very pleasant visit and love the purchase
My husband and I had a very good experience with Estero Bay Chevrolet. We were looking to trade in our vehicle and purchase an updated version of the same vehicle with lower mileage Our sales representative Daisy was very helpful and went above and beyond to get us into the right vehicle. Sean worked extremely hard to get us to our comfortable monthly payment. Overall we had a positive experience and we would definitely recommend Estero Bay Chevrolet to anyone.
Awesome dealership really like the people and I will buy my next Corvette from them! Great Service department, Welcoming, friendly, efficient, and super clean. Very impressed! I highly recommend this dealership❣️ Lovn my new Vette🤩😻
(Translated by Google) They do a great job! And they treated me very well! (Original) Hacen buen trabajo ! Y me atendieron muy bien !
Friendly & Prompt Service
Rodney hart did a amazing job and was real welcoming.
Very professional and very helpful. Only took 3 hours to find the truck i wanted and drive out the lot with it.
Mario has got to be hands down my favorite truck salesman. This dude made sure I was well taken care of even after I bought my truck, when I am just a number to most Mario showed me that he actually cared for me and made sure everything was taken care of even after the sale promptly and really went above and beyond for me and my family. . I will be reaching out to Mario for my next truck purchase!
Great experience for my first time ever in my life age 52 walked in the dealership I definitely wanted a Chevy and the lady that was helping me. She was very patient and let me drive any vehicle I wanted and once I found the one that I liked we made a deal. Within the 24 hours I was driving it it broke down but they reassured me guaranteed they'll fix it for nothing and they did just that. Definitely gave me the confidence to come back and buy something else again for sure with no worries no stress and a ... Read More Google - Jul 31, 2026
A fast friendly professional team that took the stress out of purchasing a new vehicle
(Translated by Google) Everything was great! (Original) Todo súper bien
Great service chris was great . Several other dealer around area I Was not happy with
Incredible service by Daisy, knowledgable and very personable. She made the process seamless. The best car buying experience we've ever had.
Shoutout to Chris B in service. Beyond excellent service and quick to the point on everything.
They rock. Best dealership on the west coast
The entire process was smooth. Chris did an excellent job getting my service requests done quickly and efficiently.
Went to dealer to parts department, very nice young man helped me, my antenna cove came off in car wash, wanted to get new one, he suggested I go see if it was under warranty, went to service department, they said bring car around to check the warranty. The lady that helped me did not communicate what was happening with my car, a guy got in my car drove and parked in parking lot, lady came put paperwork on counter and said sign, I said what for? She stated they had to examine the car to see if under warranty????
... Read More DealerRater - Jul 21, 2026
Both vehicles I purchased from you have been a problem since day. Never again!! NEVER
Melanie was friendly. But I can’t understand why it is my job to purchase a product and do the labor involved to remove glue residue from door panels when the glue was left by the manufacturer and dealer.
Courteous staff, and knowledgeable. I will be returning in the future. Things went smoother this time than my last visit.
Took my vehicle here for routine maintenance. Chris, my service associate, was friendly and helpful. Walked me through some upcoming services I would need and gave me a helpful PDF. I chose to wait on-site for my vehicle and the waiting room was spacious and comfortable
1 pm appointment. I was promptly greeted and told they currently offer a discount for afternoon appointments. It wasn't as crazy busy at this time of day during the week (summer season) and my service ( oil change and tire rotation) was taken care of with a great turnaround time. My service rep was courteous and I appreciated the service I received.
Buying car at dealership is not easy. But this time was different. Very nice and professional People were very helpful and friendly.Thanks Guys,You made my car purchase very easy.Truly recommend!!
I had an outstanding experience working with Pete Perez. I first met Pete about a month ago when I came to look at a specific truck. I wasn't quite ready to buy at the time because I had a few things I needed to get in order financially. Throughout that whole process, Pete was incredibly patient and never once pressured me into making a decision.
By the time I was ready to buy, the truck had been transferred to one of their sister dealerships. I wasn't even sure if it would be possible to get it back, but ... Read More Google - Jul 13, 2026
Always pleasant to deal with. Sales and service are great! We have bought from them twice and they would be our first stop again! Highly recommend
(Translated by Google) They always take care of me and help me keep my cars in good condition 😊 (Original) Siempre me atienden y ayudan en mantener mis carros en buen estado 😊
We had issues with the engine in our Cadillac. These guys are very profesional and honest. They replaced the engine on time as promised now our cadilac is running as new. Thank you!!!!
I’ve been coming to this dealership for some years now and have pleased with the service. A couple of times there was a communication breakdown but they worked to make it right.
I had the best experience at Estero Bay Chevrolet! From Christina making sure I had the best experience, to Christian helping me to make it happen, and Rocco being so nice, quick, and efficient. I would recommend this team to anyone. Thank you!!
Excellent service, simply A1! 🤩 I made an appointment through the app, picked my advisor, and dropped off my truck. I was greeted by friendly staff and quickly acknowledged by my advisor, Othniel, who wrote up my ticket. He directed me to a surprisingly comfortable waiting area. In less than 2 hours, my truck was ready to go! Everyone was courteous and friendly. Absolutely recommended! #Service #Truck #Appointment #Advisor #Staff #WaitingArea #Comfort #People #Recommendation
Phenomenal experience!! Thank you!
Best staff ever keep up the good work.
I was kept informed of the status of my vehicle. My vehicle was ready when expected. Marko kept me updated.
Service rep kept me well-informed and compensated for the exceptionally long wait time. Good communication.
Had a really good experience as a first time car buyer it’s hard to get accepted but Angel took care of us and got us a few options we ran over many obstacles but figured it out.
We had a great experience. Luis was great to work with and the team was not pushy and made us feel comfortable. We recommend this dealership.
Christopher Bargnesi assured me with check in and check out. Chris was super helpful with making sure my vehicle was update with all the new updates.
Quick in and out and good price for oil change and tire rotation
My Buick Enclave had been giving me issues for a while and last Thursday started shaking, along with all of the service lights flashing. I called in and spoke with Cardinal- who told me to bring it in for a free diagnostic. The service team kept me informed and explained to me the problems and what it would take to fix it. Ultimately my husband and I decided it wasn't worth fixing and decided to explore our options for a new car. We talked with Justin Yonkers and had a great experience. He helped us find a car that ... Read More Google - Jul 7, 2026
I was waiting for 3 hours for a oil Change. I asked 3 times for the reason for the delay and just got a “ they are working on it” I just felt that they could explain when we drop the car about the delay.
My Chevy rolled into Estero Bay Chevy and the service dept jumped right on the job fixing a faulty circut the same day. Nice job by all. This will be my new dealership.
The service dept communicated well and solved my problem right away. Nice Job all around.
As The service staff were friendly and courteous. The LOF was done in a timely manner.
