Edger Berrios my service advisor was exceptional start to finish. He is personable, professional, and kept me informed during the entire process. Thank you my man!!

I had an exceptional experience purchasing our 2022 Chevrolet Tahoe LT from Group 1 Chevrolet Estero Bay. Buckle up your seatbelts for one of the longest, but most well-deserved, reviews I’ve ever written! From start to finish, we were impressed by the professionalism, transparency, and extensive vehicle knowledge demonstrated by the entire team. What truly stood out was their ability to listen to our family’s needs, understand what was important to us, and translate those priorities into finding the right vehicle for our family, all within a genuinely professional, welcoming, and no-pressure atmosphere. I felt catered to from the very beginning. Having purchased many vehicles over the years across several states, I can confidently say this was hands down one of the best car-buying experiences I’ve ever had! You can immediately tell this is a knowledgeable, well-coordinated team that communicates effectively and works together to provide an exceptional customer experience. My first point of contact was Astrid, who connected me with salesperson Angel. Right away, I felt I was in good hands. Angel and sales manager Kenny worked together to provide me with a fully itemized deal, in writing, via email before I even stepped foot into the dealership. That level of transparency and willingness to work with us upfront made an excellent first impression and set the tone for everything that followed. Once at the dealership, we test-drove two vehicles with Guillermo and ultimately fell in love with a Tahoe we hadn’t originally negotiated on. Rather than feeling pressured to make an immediate decision, we were given the time and space to evaluate our options and determine what was best for our family. Our sales consultant, Guillermo, and sales manager, Kenny, were truly exceptional to work with. Both demonstrated tremendous patience, professionalism, honesty, and knowledge throughout the entire process. They took the time to answer our many questions, explain the details, and ensure we felt informed and comfortable every step of the way. We were seriously considering several other Tahoes throughout South Florida, but what ultimately sold us on Group 1 Chevrolet Estero Bay wasn’t just the beautiful, well-maintained Tahoe. It was the people behind the purchase. The entire team had earned our trust through their transparency, consistency, and genuine commitment to understanding our needs. We also greatly appreciated Guillermo and Kenny’s dedication and persistence in helping us navigate the financing process. They worked hard to bring everything together, and their efforts certainly did not go unnoticed! Purchasing a vehicle is a significant financial decision, and finding a dealership that prioritizes integrity, clear communication, and customer satisfaction makes all the difference. This experience reminded me that the people you do business with are just as important as the vehicle you’re purchasing. We absolutely LOVE our new Tahoe, and it couldn’t be a more perfect fit for our family! A heartfelt thank you to Astrid, Angel, Guillermo, Kenny, Blake, and the entire team at Group 1 Chevrolet Estero Bay for making this such a positive and memorable experience. We wholeheartedly recommend this dealership to anyone looking for a professional, transparent, knowledgeable, and genuinely customer-focused car-buying experience. You’ve certainly earned our appreciation and recommendation!

My first and second time here and all advisors are talking with each other and do not greet you, I have to ask if someone can help me. I get the notification that my car has been checked in and then no more notifications come. I sat from 430 pm until 615 pm just for a tire patch repair. When my advisors left for the day he never notified me to let me know who would be taking care of me.

The service is very prompt and helpful.

I purchased my Truck from Estero Bay Chevy a few years back and I have to say, the service team is Top Notch! Special shoutout to Jahim in Service who made sure I was taken care of before a long road trip! Easy to book service online and if you have time… walk the lot and check out the new rides! The lifted 2500’s and Vettes are BA!!!

Our salesman Rick was great. He made the whole process simple and hassle free. Definitely worth the short trip south.

Quick and curious service. The way it should be

Appreciated the speed and convenience of buying a used car from Rob Holtz our salesman and Rocko our business mgr...gave us title and plates and registration. A one stop shop. It is very unfortunate however that on the way home North on I-75 my windshield got hit by a rock out of a pickup truck. Not a good way to start my new relationship with my new Wheels!

I scheduled an oil change and tire rotation with ease at a time that was convenient for me. Check in was easy and was told it would take up to 1 1/2 hours. The waiting room was near by and provided a variety of coffees. 1 1/4 hours later I was told my car was ready and waiting for me right outside the door. This was a big improvement.

I had a great experience with Estero Bay Chevrolet, and Edgar was fantastic as my service advisor. His communication throughout the repair of my vehicle was excellent. He kept me informed, took the time to answer my questions, and made sure I knew what was happening every step of the way. I really appreciated his professionalism and attention to detail. Thank you, Edgar, for making the entire process easier. Highly recommend!